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StrategyJuly 12, 2022·1 min read
UK Betting Giants Face Scrutiny Over Inadequate User Safeguards
A recent audit by the Gambling Policy and Research Unit of the Behavioral Insights Team (BIT) indicated that several prominent UK betting companies do not provide enough client protection. The study's findings come from an audit the unit conducted on popular operators' websites, including Flutter, 888, and Entain.
Problematic Areas Identified
The audit found that providers placed their customers at a greater risk of harm by failing to safeguard them from the adverse effects of gambling. The audit identified several problematic areas, such as the registration procedure, where it takes longer to terminate an account than to register one.
Dr. David Halpern, the CEO of BIT, noted that gambling sites make it extremely simple to join up, play and keep betting, but it is noticeably more difficult for customers to locate the tools to establish appropriate limits, get their money out, or just quit. The gaming companies in the United Kingdom mentioned in the audit have not yet responded.
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